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Next Day Delivery

We are now offering free next working day delivery at EAW UK on selected in items,

Next day delivery cut off times: Monday-Thursday 2pm. For orders placed on Friday before 2pm the next delivery day is Monday.

We aim to ship and deliver all our orders as quickly as possible but will always contact the customer to arrange the specific delivery date. It usually takes 3-5 working days for in stock items to get to you. For items with no lead time stated please contact us: orders@eawuk.com 

Our main carrier company for larger appliances is a specialist company called Panther Logistics and they are helpful and efficient. They advise the customer of a 2 hour delivery window and additional delivery notes from the customer are welcomed and encouraged to help aid a swift, hassle free delivery.

For solo deliveries we use Fedex. Customers will be given a delivery day and pre alert text to advise this which gives you an option to amend the delivery day or to leave it with a neighbour or in a safe place. 

Smaller appliances, we will often use Interlink Express to deliver for us who likewise have a great reputation. Interlink Express will contact our customer with a 1-hour delivery window; a mobile number and an email address are highly encouraged to be added to the consignment so that the customer can be kept updated.

You can re arrange a delivery or change the delivery address by contacting us on 01709 371144 or email us at orders@eawuk.com

Delivery charges

Deliveries within England and Wales are FREE of charge although cancellations made will incur a charge – please see cancellations in our terms and conditions.

Deliveries outside of England and Wales (including Scotland, Ireland, Channel Islands and the Highlands) will need an additional delivery quotation from EAW UK. Please do not hesitate to contact us today regarding this information on 01709 371144 or email us at orders@eawuk.com. Unfortunately, in some cases due to courier restrictions we may not be able to deliver your items and therefore will need to cancel your order.

Delivering your item

The products we deliver are often big and heavy items to lift, so there will be certain occasions when they may be unable to get it into your property. Lots of steps, narrow corridors, radiators and restricted parking are all things that may hinder our ability to deliver; it is your responsibility to ensure access to your property. In situations where we cannot gain access, we may be able to offer delivery to the nearest point possible i.e. your garage, so you can make arrangements to get the product in.

In the unlikely event that we can’t deliver your item on the specific day due to bad weather, driving restrictions or missed delivery, you will be contacted by either EAW UK or by the carrier company.

It would be beneficial to EAW UK and to you as a customer to leave any additional comments when placing your order about any aspects of the delivery that may hinder or help its success.